Canaplus

April Newsletter – Workforce Optimisation Redefined

admin — Tue, 30 Apr 2013 02:06:05 +0000

Discover the solution that allows you to build a more engaged, efficient, and effective organisation. Read more

admin — Mon, 04 Feb 2013 07:27:15 +0000

CanaPlus is pleased to announce it has successfully rollout phase 2 of the regional contact centre for Standard Chartered Bank Hong Kong.

admin — Thu, 10 Jan 2013 08:12:50 +0000

CanaPlus is pleased to announce it has successfully rollout the regional contact centre for Standard Chartered Bank in Hong Kong. This project is 2 years in the making, using the award winning product suite of Genesys Laboratories (www.genesyslab.com). CanaPlus has a strong track record of delivering complex multi-country, multiple time-zone contact centre solution for our customers.

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Genesys named contact centre applications vendor of the year!

admin — Mon, 31 Dec 2012 05:17:48 +0000

Frost & Sullivan honors Genesys in Australian Excellence Awards Read more

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November Newsletter – Are You Paying Too Much To Run Your Contact Center?

admin — Mon, 29 Oct 2012 06:57:22 +0000

Whether you’re just getting started, replacing an obsolete PBX/ACD infrastructure, or scaling to incorporate new media, now’s the time to take full advantage of the Genesys SIP Contact Center solution – and save up to 50%. Read more

Canon Indonesia One Number Project

admin — Thu, 25 Oct 2012 01:44:30 +0000

CanaPlus Consulting Pte Ltd is please to announce that we have successfully rollout the Canon Indonesia One Number Project on 17th Oct 2012. This is a multi-site project bringing different distributors call centres into a consolidated virtual call centre to provide customers in Indonesia a single point of contact.

Importance of Social Media

admin — Wed, 08 Aug 2012 09:18:44 +0000

Can organisations keep on ignoring the importance of social media as a channel to engage customers and other stake holders? “They most certainly cannot,” says Bruce Eidsvik, Genesys’ Asia Pacific managing director.

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Gold Sponsorship

admin — Fri, 27 Jul 2012 05:59:29 +0000

CanaPlus Consulting Pte Ltd is honoured to be the Gold Sponsor for the Alcatel Lucent Dynamic Tour 2012 to be held at Resort World Sentosa on 21st August 2012.

Standard Chartered Bank Regional Contact Centre

admin — Mon, 21 May 2012 07:26:07 +0000

CanaPlus Consulting Pte Ltd has been awarded the contract to design, develop and rollout the next generation contact centre for Standard Chartered Bank for the region.

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Canon Indonesia One Number

admin — Mon, 07 May 2012 07:35:52 +0000

CanaPlus Consulting Pte Ltd has been awarded the Canon Indonesia One Number Project.