Date |
Title |
30-Apr-2013 |
April Newsletter - Workforce Optimisation Redefined Discover the solution that allows you to build a more engaged, efficient, and effective organisation. Read more |
19-Jan-2013 |
CanaPlus is pleased to announce it has successfully rollout phase 2 of the regional contact centre for Standard Chartered Bank Hong Kong. |
15-Dec-2012
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CanaPlus is pleased to announce it has successfully rollout the regional contact centre for Standard Chartered Bank in Hong Kong. This project is 2 years in the making, using the award winning product suite of Genesys Laboratories (www.genesyslab.com). CanaPlus has a strong track record of delivering complex multi-country, multiple time-zone contact centre solution for our customers.
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21-Nov-2012 |
Genesys named contact centre applications vendor of the year! Frost & Sullivan honors Genesys in Australian Excellence Awards Read more |
01-Nov-2012 |
November Newsletter - Are You Paying Too Much To Run Your Contact Center? Whether you're just getting started, replacing an obsolete PBX/ACD infrastructure, or scaling to incorporate new media, now's the time to take full advantage of the Genesys SIP Contact Center solution – and save up to 50%. Read more |
25-Oct-2012 |
Canon Indonesia One Number Project CanaPlus Consulting Pte Ltd is please to announce that we have successfully rollout the Canon Indonesia One Number Project on 17th Oct 2012. This is a multi-site project bringing different distributors call centres into a consolidated virtual call centre to provide customers in Indonesia a single point of contact. |
8-Aug-2012 |
Importance of Social Media Can organisations keep on ignoring the importance of social media as a channel to engage customers and other stake holders? "They most certainly cannot," says Bruce Eidsvik, Genesys' Asia Pacific managing director.
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27-July-2012 |
Gold Sponsorship CanaPlus Consulting Pte Ltd is honoured to be the Gold Sponsor for the Alcatel Lucent Dynamic Tour 2012 to be held at Resort World Sentosa on 21st August 2012. |
27-Feb-2012 |
Standard Chartered Bank Regional Contact Centre CanaPlus Consulting Pte Ltd has been awarded the contract to design, develop and rollout the next generation contact centre for Standard Chartered Bank for the region.
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07-May-2012 |
Canon Indonesia One Number CanaPlus Consulting Pte Ltd has been awarded the Canon Indonesia One Number Project. |
10-Mar-2011 |
Alcatel-Lucent named a winner in the CRM Magazine 2011 Service Leaders awards for IVR. |
17-Feb-2011 |
CanaPlus is having it's annual company retreat and team building event at Phuket Island, Thailand from 18th to 20th February 2011. |
15-Feb-2011 |
CanaPlus and Eptica are at Contact Centre Asia 2011. Amara Hotel, Singapore. 15th to 16th February 2011. |
14-Feb-2011 |
CanaPlus has successfully rolled out enhancements to contact centre system for Canon Singapore Pte Ltd using Genesys Laboratories contact management solution. |
27-Jan-2011 |
CanaPlus has successfully rolled out the next generation contact centre for Singapore General Hospital using the latest Genesys Laboratories contact management solution. |
27-Jan-2011 |
CanaPlus has been appointed "Authorized Expert Partner" by Alcatel Lucent Enterprise business unit. This is in recognition of the expertise CanaPlus has achieved in the Alcatel Lucent Enterprise product range. |
15-Sep-2010 |
Eptica is recognised in Gartner's Web Customer Service Magic Quadrant. Read more |
20-Apr-2010 |
CanaPlus Consulting Pte Ltd has been awarded the Asian Banker Technology Implementation Awards for best back office and technology support. |
31-Mar-2010 |
CanaPlus has successfully deployed the Autonomy etalk Observe voice recording module for a division of DHL in Singapore. |
05-Feb-2010 |
CanaPlus is pleased to announce that it has been awarded a manage service contract for Vodafone NZ. |
